IMPORTANT: All information contained within this site is for reference purposes only and are not intended to substitute the advice given by a pharmacist, physician, or any other licensed health-care professional. Poppin Oils, LLC products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any health condition or disease.
Customer Service: I have questions about my order, who can I contact?
Your business is very important to us. If you have any questions or concerns with regard to the status of your order, please send an email to firstname.lastname@example.org or call or text 1-888-9Poppin (1-888-976-7746).
How quickly will I receive my order?
All orders are processed in 2 - 3 business days. If you place an order on Friday after 12 noon PST, your order will be processed within the next business days. You will be notified via email once your order has been shipped.
How do you accept payment?
All payments are processed within the site in USD currency using a major credit card or debit bank card. The safety of personal information is very important to us. Poppin Oils, LLC will not share or sell your personal information. We have partnered with PayPal, Amazon Pay, Apple Pay and Google Pay to make things more secure for you.
How do I use your oils?
At Poppin Oils we are always a firm believer in Do What Works For You; but in this case - we recommend only a few drops massaged into your hair, beard or skin. A little really does go a long way. Each bottle of Poppin Oils has a high concentration of organic carrier and essential oils, which includes oils that can stimulate hair growth. To make your oil stretch, purchase an applicator bottle, and add your favorite carrier oil to the mix (EX: EVOO, JBCO, Organic Castor Oil, Jojoba Oil etc.) Fill the bottle a quarter of the way with Golden Drops, and add your carrier oil half way up. This will allow you to get more for what you paid for. Each bottle of Golden Drops should last you 2 -3 months. And, if you stretch your oils, it may last even longer.
Another fun tip is to add 1 to 2 drops to your eyebrows at night before you go to bed. This will help thicken your eyebrows with continued use.
Our goal at Poppin Oils, LLC is to be the one-stop shop for a nice blend of carrier and essential oils - helping you to eliminate the guess work. We know how busy life can be. So, we did the research for you. Poppin Oils, LLC will only provide you with 100% all natural and organic oils. If we don't use it on our skin and hair, we won't sell it to you. Period.
Do you test your products on Animals?
Absolutely not. We've tested our products on ourselves for years, and have shared with friends and family to gain insights and feedback.
Can Golden Drops stain my clothes?
No, not permanently. However, the oil can get on your pillows and your head scarfs and bonnets. Use a darker pillowcase. This goes for any oils you use. I recommend using Golden Drops at night, just in case it runs a tad. You only need a few drops. If you hot oil treat your hair, be sure to put on a plastic cap and rinse & wash thoroughly after.
If you use on your skin to help with eczema or dry spots - rub in thoroughly. Make sure it has absorbed into your skin before you put on your best white outfit.
WARNING: Avoid contact with eyes. If product gets in your eyes, flush with water and contact a doctor if burning or irritation persists. Please keep out of reach of Children.
Organic Hair Oils & Sensitivity: What Should I do?
Each bottle of Poppin Oils is made with 100% all natural and organic ingredients. Golden Drops contains coconut oil. If you have an allergy to coconut oil, we do not recommend use.
Poppin oils has released a "Without Coconut Oil" version, for coconut oil sensitivity.
We recommend you meet with your licensed health-care professional before starting any new healthy hair care practices. Your safety is the number one priority. If you experience sensitivity to our hair oils, we will refund you 100% of the cost to the same form of payment used at checkout. No questions asked.
When trying a new product, you should always test on a small piece of your hair in the back. Wait 24 hours to see if you experience an allergic reactions.
Are there any harsh chemicals in the hair oil mixture?
There are absolutely no harsh chemicals, mineral oils, or petrolatums included in this unique blend of carrier and essential oils. It's safe enough to use on your skin, in your beard and in your daily hair care routines. Mix a few drops in your hand and massage into your scalp or beard. Really a little goes a long way.
Poppin Oils, LLC is committed to providing you with the best high quality 100% natural and organic oils. Each oil contains high nutritional value for the hair and skin that will enhance the overall health of your hair.
Can I use the oils on my children's hair?
Yes. However, proceed with caution with any new hair care regimen you want to be sure to test for sensitivity. I would not recommend use on an infant, as this product does contain Castor Oil. Please check with your dermatologist and pediatrician first.
I would like to return the hair oils, how do I go about doing that?
Your confidence and happiness is most important to us. If you are not satisfied with our product, you may return it to us within 30 days of purchase for a full refund. You must provide a verified proof or receipt of purchase. You will be refunded to the same form of payment provided at checkout. Some banks can take up to 5 - 7 business days to apply the refund back to your account once the refund has been processed. Please be patient.
Note: return shipments will be at the cost of the sender.
Please contact us at email@example.com - subject line "RETURN REQUEST". Or you can call or text us at 1-888-9Poppin (1-888-976-7746)
Do we ship international?
Yes. We now provide international shipping. However, we can not control or guarantee what happens at your local customs office. Packages may be delayed due to your specific custom policies and procedures. Poppin Oils, LLC is not responsible for products that get lost, misplaced or stolen while en route to the intended destination.
Where do you ship?
We ship to U.S. Domestic and Canada. For orders to Canada, please expect delivery to be anywhere from 3 - 7 business days after our standard processing time. Standard shipping rates will apply, and will be shipped using the preferred international shipping methods (i.e. DHL, UPS, or FedEx). Poppin Oils, LLC is not responsible for orders that get held up at customs, and/or not delivered due to Canadian policies or rules. We will provide you with all tracking information.